Shipping policy

Shipping & Payment Terms

1. Shipping Costs & Delivery Times

Shipping costs for all countries: €4.90. Free shipping on orders over €99.

• Germany, Belgium, France, Netherlands, Austria: Usually 3–5 business days.
• Finland, Greece, Italy, Portugal, Spain: Usually 4–6 business days.

Digital Products (eacygrow App Access)

• Worldwide: Free delivery via email within 24 hours of purchase at the latest. (€0.00)

2. Payment Methods

For your purchase at eacygrow, we offer a selection of secure and convenient payment methods so you can focus fully on your grow.

PayPal

• PayPal: Pay quickly and securely. Use your PayPal balance, linked bank account, or credit card (even without a PayPal account).
• PayPal Installments: Pay flexibly. Easily finance your purchase in monthly installments. Select "PayPal" at checkout and check availability directly.
• PayPal Pay Later: Buy now, pay later. Availability is checked directly at checkout via PayPal.

Klarna (see below for more info)

• Klarna Invoice (Pay later): Receive the goods first, then pay within the specified timeframe.
• Klarna Installments: Finance your equipment flexibly in monthly partial amounts.
• Klarna Pay Now: Secure and direct payment via online banking.

Credit & Debit Cards

We accept a variety of international card providers:

• Visa, Mastercard, Maestro, American Express
• JCB, Diners Club, Discover

Mobile Payment & Wallets

• Samsung Pay
• WeChat Pay

Direct Booking Systems & Regional Payment Methods

We offer country-specific solutions for a smooth checkout process:

• Germany & Austria: Giropay, eps transfer.
• Netherlands & Belgium: iDEAL | Wero, Bancontact, Payconiq.
• Portugal: MB WAY, Multibanco.
• International: Trustly, Viva Wallet, Satispay, Bluecode.
  
  

Additional Klarna Info:

In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer the following payment options. Payment is to be made to Klarna in each case:

• Invoice: The payment period is 30 days from shipment of the goods/ticket or, for other services, the provision of the service. The invoice terms for deliveries to Germany can be found at https://cdn.klarna.com/1.0/shared/content/legal/terms/EID/de_de/invoice?fee=0 and for deliveries to Austria at https://cdn.klarna.com/1.0/shared/content/legal/terms/EID/de_at/invoice?fee=0.
• Installment purchase: With Klarna's financing service, you can pay for your purchase flexibly in monthly installments of at least 1/24 of the total amount (at least €6.95 however) or under the other conditions specified at checkout. Installment payments are due at the end of each month after sending a monthly invoice by Klarna. Further information on installment purchases, including the General Terms and Conditions and European Standard Information for Consumer Credit, can be found here: https://cdn.klarna.com/1.0/shared/content/legal/terms/EID/de_de/account
• Sofort: Your account will be debited immediately after placing the order.
• Direct Debit: The debiting takes place after the goods have been shipped. You will be notified of the exact date by email.

The use of the payment methods invoice, installment purchase, and direct debit requires a positive credit check. In this respect, we forward your data to Klarna for the purpose of address and credit checks as part of the initiation and execution of the purchase contract. Please understand that we can only offer you those payment methods that are permitted based on the results of the credit check. Further information and Klarna's terms of use for Germany can be found here: https://cdn.klarna.com/1.0/shared/content/legal/terms/K502554/de_de/user and for Austria here: https://cdn.klarna.com/1.0/shared/content/legal/terms/K502554/de_at/user. General information about Klarna can be obtained at www.klarna.com. Your personal data will be processed by Klarna in accordance with applicable data protection regulations and in accordance with the information in Klarna's data protection provisions for Germany/Austria.