Terms of service

Scope of Application
Conclusion of Contract
Right of Withdrawal
Prices and Payment Terms
Delivery and Shipping Conditions
Retention of Title
Liability for Defects (Warranty)
Liability
Redemption of Campaign Vouchers
Applicable Law
Alternative Dispute Resolution

1) Scope of Application

1.1 These General Terms and Conditions (hereinafter "T&C") of Dennis Götz, acting under "eacygrow" (hereinafter "we/us"), apply to all contracts for the delivery of goods that you as a consumer or entrepreneur (hereinafter "you") conclude with us regarding the goods presented by us in our online shop. We hereby object to the inclusion of your own terms and conditions, unless we have agreed otherwise with you.

1.2 A consumer within the meaning of these T&C is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor attributable to their independent professional activity.

1.3 An entrepreneur within the meaning of these T&C is a natural or legal person or a legally responsible partnership who, when concluding a legal transaction, acts in the exercise of their commercial or independent professional activity.

2) Conclusion of Contract

2.1 The product descriptions contained in our online shop do not represent binding offers on our part, but serve for the submission of a binding offer by you.

2.2 You can submit the offer via the online order form integrated into our online shop. In doing so, after placing the selected goods in the virtual shopping cart and going through the electronic ordering process, you submit a legally binding contract offer in relation to the goods contained in the shopping cart by clicking the button that concludes the ordering process.

2.3 We can accept your offer within five days,

by sending you a written order confirmation or an order confirmation in text form (fax or email), whereby the receipt of the order confirmation by you is decisive, or
by delivering the ordered goods to you, whereby the receipt of the goods by you is decisive, or
by requesting payment from you after you have placed your order.

If several of the aforementioned alternatives exist, the contract is concluded at the point in time when one of the aforementioned alternatives occurs first. The period for accepting your offer begins on the day after the submission of your offer and ends at the end of the fifth day following the submission of the offer. If we do not accept your offer within the aforementioned period, this shall be deemed a rejection of the offer with the result that you are no longer bound by your declaration of intent.

2.4 When selecting a payment method offered by PayPal, the payment is processed via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter: "PayPal"), subject to the PayPal User Agreement. If you pay using a payment method offered by PayPal that can be selected in the online ordering process, we already declare acceptance of your offer at the time you click the button that concludes the ordering process.

2.5 When submitting an offer via our online order form, the contract text is stored by us after the conclusion of the contract and transmitted to you in text form (e.g., email, fax, or letter) after your order has been sent. We do not make the contract text accessible beyond this. If you have set up a user account in our online shop before sending your order, the order data will be archived on our website and can be accessed by you free of charge via your password-protected user account by providing the corresponding login data.

2.6 Before bindingly submitting the order via our online order form, you can identify possible input errors by carefully reading the information displayed on the screen. Your entries can be corrected as part of the electronic ordering process using the usual keyboard and mouse functions until you click the button that concludes the ordering process.

2.7 Different languages are available for the conclusion of the contract. The specific language selection is displayed in the online shop.

2.8 Order processing and contacting usually take place via email and automated order processing. You must ensure that the email address you provide for order processing is correct.

3) Right of Withdrawal

3.1 Consumers are generally entitled to a right of withdrawal.

3.2 Further information on the right of withdrawal can be found in our cancellation policy.

4) Prices and Payment Terms

4.1 Unless otherwise stated in our product description, the prices quoted are total prices. Sales tax is not shown as we are a small business within the meaning of the UStG (German VAT Act). Any additional delivery and shipping costs are specified separately in the respective product description.

4.2 The payment option(s) will be communicated to you in our online shop.

4.3 If advance payment by bank transfer is agreed, payment is due immediately after conclusion of the contract, unless we have agreed on a later due date with you.

4.4 When selecting a payment method offered via the "PayPal" payment service, the payment is processed via PayPal. If we also offer payment methods via PayPal in which we make advance payments to you (e.g., purchase on account or installment payment), we assign our payment claim to PayPal. PayPal carries out a credit check. We reserve the right to refuse you the selected payment method in the event of a negative test result.

4.5 When selecting the "Sofortüberweisung" payment method, the payment is processed by Klarna Bank AB (publ), Stockholm, Sweden ("Klarna").

4.6 When selecting the payment method purchase on account, the purchase price becomes due after the goods have been delivered and invoiced. In this case, the purchase price is to be paid within 30 days of the invoice date without deduction to Klarna AB.

4.7 When selecting the payment method "PayPal Invoice", we assign our payment claim to PayPal. You can only pay PayPal with debt-discharging effect.

4.8 When selecting a payment method offered via the "Klarna" payment service, the payment is processed via Klarna Bank AB (publ). Further information is available here: https://eacygrow.com/policies/shipping-policy

5) Delivery and Shipping Conditions

5.1 If we offer to ship the goods, delivery will be made within the delivery area specified by us to the delivery address specified by you, unless otherwise agreed.

5.2 If the delivery of the goods fails for reasons for which you are responsible, you shall bear the reasonable costs incurred by us as a result. This does not apply to the costs for the initial shipment if you effectively exercise your right of withdrawal.

5.3 If you are acting as an entrepreneur, the risk of accidental loss and accidental deterioration of the goods sold passes to you as soon as we have delivered the item to the carrier. If you are acting as a consumer, the risk generally only passes upon handover of the goods to you.

5.4 We reserve the right to withdraw from the contract in the event of incorrect or improper self-delivery. This only applies in the event that the non-delivery is not our fault.

5.5 Self-collection is not possible for logistical reasons.

6) Retention of Title

If we make advance deliveries, we reserve title to the delivered goods until the purchase price owed has been paid in full.

7) Liability for Defects (Warranty)

Unless otherwise stated in the following regulations, the provisions of statutory liability for defects shall apply. Deviating from this, the following applies to contracts for the delivery of goods:

7.1 If you are acting as an entrepreneur, we have the choice of the type of supplementary performance; the limitation period for defects for new goods is one year from delivery; for used goods, rights in respect of defects are excluded.

7.2 If you are acting as a consumer, the limitation period for claims for defects in used goods is one year from delivery, provided this was expressly agreed.

7.3 The above limitations of liability do not apply to claims for damages, in the event of fraudulent concealment of a defect, or for goods used for a building.

8) Liability

8.1 We are liable without limitation for intent or gross negligence, for injury to life, body or health, based on a guarantee promise, or mandatory liability such as under the Product Liability Act.

8.2 If we negligently breach a material contractual obligation, liability is limited to the contractually typical, foreseeable damage.

9) Redemption of Campaign Vouchers

9.1 Vouchers issued free of charge as part of promotions ("Campaign Vouchers") can only be redeemed in our online shop during the specified period.

9.2 Campaign Vouchers can only be redeemed by consumers.

10) Applicable Law

The law of the Federal Republic of Germany shall apply to all legal relationships between you and us, excluding the laws on the international purchase of movable goods. If you are a consumer, this choice of law only applies insofar as the protection granted is not withdrawn by mandatory provisions of the law of the state in which you have your habitual residence.